The power of understanding your customers cannot be understated. Done well, customer research provides your brand with the ability to focus its sales, marketing, and operations on highly valuable customers with efficiency.
Tiny CX has brought research into the 21st century. We can provide your company with segments, strategies, and data that details who your customers are, what they're worth, and how you can better engage them.
Build better connections with your customers
|Data-Driven Segmentation||Customer Value Driver Insights||Operationalised Customer Feedback|
|Understand who your customers are with unparalled confidence.||Insights that enable you to build better products, services, and brands.||Customer analytics built into your business operations.|
|New Product Development|
We combine data, research, and analytics to build a robust understanding of who your customer is and how you can better connect with them.
We use copious amounts of data to create confidence levels that traditional research simply cannot match.
We're don't stop at a report, but provide you with the tools and framework to turn your customer insights into measurable outcomes.
We empower everyone, from directors to front-line staff, to implement customer insights for maximum impact.
We represent a 21st century way of research that uses big data, deep insights, measurable outcomes, and distributed communications.
Utilise the power of big data to enrich your company's database and fill in the gaps in your data.
Where big data fails, our proprietary qualitative research process prevails to help you understand your customer like never before.
Implement leading indicators for growth, decline, retention, and churn and operationalise your insights from day 1.
From your front-line to your boardroom, insights need to be understood and actionable if they are to be effective.
Request a free consultation regarding our market segmentation services
Contact us for a coffee or a yarn. We are currently based in Melbourne, but work across Europe and Australia.