Our Products

We believe in making our services available to all, which is why we productise our offering as much as possible. Each product listed below has a dedicated website for your convenience (just click on the title).

The CX Academy

Upskill in Customer Experience via our online course.


It's the Canva of market research, making qualitative research easy.

Hourglass BI

Keep your marketing & customer journey accountable to results.

CX Audit

Have a crack at self-auditing your brands' CX capability.

A phone call, a coffee, or a beer...

...and we'll show you a little magic. We are currently based in Melbourne, but work across Europe and Australia.