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Utilise the best in the business to solve your most-complex problems

The secret to building great experiences is in building products and services that nail it. As qualified design sprint facilitators, we use our elastic designer portfolio to use industry-leading experts to turn your company's most complex problems into testable and tangible prototypes within the space of 4 days.

Why Tiny CX?

We select experts from within our network of professionals to design the best possible solution to your problem.

In hospitality? We'll use successful restaurateurs to co-design your solution.

In finance? We'll use some of Australia's most successful FinTech entrepreneurs to solve your biggest problem.

In retail? How about accessing the minds behind some of the world's most-disruptive fashion brands to inform your company's future?

By combining the Sprint methodology with a network of specialists, your company will have the opportunity to build better solutions, faster.

What Does a Sprint Do?

Optimise Existing Journeys

Useful for companies who need to level-up their existing products and services.

Create New Experiences

Accelerate your next phase of growth with validated next-generation products and services.

Upskill Your Team

Transform your team's pace, creativity, and ability to collaborate.

Complete months of work in 1 week

Our clients include...

Why design sprints?

A design sprint turns the complex problems that might be gnawing away at your company into tangible and tested solutions. It helps teams work better together, it fast-tracks your company's ability to tackle problems, and can be the source of your next top-line revenue opportunity, optimise your bottom-line, or provide you with that next level of differentiation.

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Not just for products

Modern products aren't products, they're services. As the world moves into the experience economy, our design process provides your company with a process for designing experiences that will help your brand stand out from the crowd.

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Examples of the problems that the design sprint can solve...

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How it works

The design sprint is a structured process that focuses on providing a tangible and tested prototype within 4 days. It is entirely collaborative: we combine our expertise, your team, and third-party experts to design the optimum solution.

Day 1: Discover challenges & assign roles

Day 2: Define prototypes

Day 3: Build prototypes

Day 4: Test prototypes & roadmap future


Outcomes of a Design Sprint

Looks like the real thing

The outcome is a "high fidelity prototype", which means that the solution looks and acts like something that would normally take months (or years) to build.

A springboard solution

Whether it's a sales pitch, a brand new product, or an optimised process, the output serves as a compelling case for further development or rollout into BAU.