Why Tiny CX?

With a proven framework for creating results, an accountability to data, and a belief that the best result for all of our clients is one that includes increasing the capability of your people and your processes so that we become redundant, here's why we think we're the best consultancy for optimising and maintaining your sustainable competitive advantage:

Services we offer

Market Research

Product Mgmt

Service Design

New Product Design

Brand Strategy

Brand Identity



The Founder

Tom Uhlhorn is the founder of Tiny CX, and brings a philosophy of attention to detail, accountability, and research to every project. If he can, he loves getting on the tools with his clients, but these days you're more likely to see him setting strategy and ensuring projects are on-track to deliver maximum value.